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15 мар 18:28

Stalan posao Support Specialist

IT Call Force Doo Beograd – Objavio IT Call Force DooBeograd, Belgrade, Vojvodina, Serbia

NAPOMENA: Ovaj posao je istekao i možda više nije aktuelan!

Opis posla

We are currently looking to recruit Support Specialist with fluent English to join our team.

Key responsibilities you will have to perform:

  • Direct and indirect communication with external and internal clients via ticketing and issue tracking systems, email or live chat (Skype)
  • Communication with the business analysts and development teams
  • Creating various reports for clients and management team
  • Analyzing, testing, reproducing, troubleshooting, documenting and following up on client issues or requests
  • Writing new articles in the technical support knowledge base
  • Work in shifts, weekends and holidays

Needed skills and expertise for the position are:

  • Excellent spoken and written English and Italian
  • Able to communicate in concise and clear manner
  • Strongly developed analytical and troubleshooting skills
  • Knowledge of the latest PC’s and Networking technologies
  • Able to do multitasking
  • Team player with ability to quickly learn and adapt to new technical materials
  • Self-motivated
  • Creative

Good to have:

  • Knowledge of other foreign languages: German, Spanish
  • Sports Betting and Casino gaming experience
  • Prior technical support experience

Kako se prijaviti

Contact us at admin@itcallforce.com   Tel: ++ 381 64 493 6725   Applications will be reviewed by our Recruitment team and only shortlisted candidates will be contacted for an interview!

Kategorije poslova: Ostalo. Tipovi posla: Stalan posao. Tagovi poslova: Beograd.

1215 ukupno pregleda, 1 danas






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