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15 мар 18:28
Stalan posao Support Specialist
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Opis posla
We are currently looking to recruit Support Specialist with fluent English to join our team.
Key responsibilities you will have to perform:
- Direct and indirect communication with external and internal clients via ticketing and issue tracking systems, email or live chat (Skype)
- Communication with the business analysts and development teams
- Creating various reports for clients and management team
- Analyzing, testing, reproducing, troubleshooting, documenting and following up on client issues or requests
- Writing new articles in the technical support knowledge base
- Work in shifts, weekends and holidays
Needed skills and expertise for the position are:
- Excellent spoken and written English and Italian
- Able to communicate in concise and clear manner
- Strongly developed analytical and troubleshooting skills
- Knowledge of the latest PC’s and Networking technologies
- Able to do multitasking
- Team player with ability to quickly learn and adapt to new technical materials
- Self-motivated
- Creative
Good to have:
- Knowledge of other foreign languages: German, Spanish
- Sports Betting and Casino gaming experience
- Prior technical support experience
Kako se prijaviti
Contact us at admin@itcallforce.com Tel: ++ 381 64 493 6725 Applications will be reviewed by our Recruitment team and only shortlisted candidates will be contacted for an interview!1178 ukupno pregleda, 1 danas